How can we help?

Documents, parcels and packages within our guidelines. We do not accept hazardous materials, perishable goods or illegal items. The full list is on the Terms page.

Get a price, then book in four short steps. You only need a phone number. We will text you the courier's name before they arrive. Get a price.

Yes. You can book from any state and send to any other. Choose where from and where to when you get a price.

Yes. Choose "I'll drop it off" when you get a price, and bring it to any CEND office. It is a little cheaper.

By card or bank transfer. Cash at pickup is available for local deliveries within a city. You see the full price before you confirm.

If the parcel is larger or heavier than the size you chose, the courier will show you the new price and ask before going ahead.

Enter your tracking number on the Track page. You can also follow it in the CEND app.

Yes. Enter them on the Track page the same way as a CEND number.

We will tell you first and say what we are doing about it. If we miss a priority time, we refund the priority fee.

Tell us as soon as you can, using the form below. Compensation follows the service terms and any declared value.

This usually takes a day. If customs needs something from you, we will message you with exactly what to send.

No. You can get a price and book without one. Create an account afterwards to track and rebook faster.

Your account carries over. Sign in with the same details you used before.